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This is a remote position on a 24/7/365 mental health crisis/suicide prevention focused team. This position will provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing an acute mental health crisis, as well as support crisis care consultants during shift by:
Answering operational questions
Overseeing the scheduling of crisis services
Supporting new hire onboarding in telephonic crisis work and online emotional support
Qualifications
Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required
Master’s Degree preferred
One year experience providing crisis intervention services required, two years preferred
Shift Availability: 9:30pm-6am CST
Certification/Licensure: N/A
Requirements
Cross trained in telephonic and online emotional support services
Demonstrate high level of clinical knowledge and skill in providing risk assessments and crisis intervention
Effectively communicate via written, verbal, in person and virtual methods
Demonstrates high-level customer service skills and professional etiquette
Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
Knowledge of suicide assessments
Skill in providing crisis intervention
Benefits
Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
