Welcome to Shop.jobdekhe.com We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Shop.jobdekhe.com does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Shop.jobdekhe.com, and we wish you success in your job search.
Job DescriptionJob Description
Qualifications: The ideal candidate will have 6- 12 months of previous help desk experience...
This project is fully remote and will last 12-24 months long. You will be expected to pick up equipment in Charlotte N.C. and after that everything is Fully Remote.
You can choose which M-F shift you would like to work. 20/hour set reputed company. We reputed company equipment that you would need to be reputed company to pick up.
-1st shift
-2nd shift
-3rd shift
Fingerprinting/ full background required.
RTO: Agents will be providing 1st level technical support assisting internal employees reputed company inbound phone calls. Agent will be supporting reputed company internal employees as they reputed company to return to office with any technical issues such as: computer configurations, password resets, and specific RTO type issues that will reputed company. Agents will be trained in specific systems and how to support reputed company type of incoming call they will be receiving. The ideal candidate will have 6- 12 mo of previous help desk experience, experience with a ticketing tool, and an IT background (previous work history, IT Degree, IT Certification).
 WIM: Required qualification: Commitment to work through the contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound phone calls and chats to reputed company basic to reputed company credential administration/password, computer setup and configuration. The ability to use existing knowledge reputed company content to search for reputed company solutions and implement work arounds. Agent must be reputed company to follow directions and be reputed company to process large amounts of information in a customer reputed company/friendly manner in a fast-paced, high-volume environment with great communication skills. Must demonstrate proficiency by efficient triage of the problem, efficient use of solutioning tools, and use of escalation processes to quickly resolve or escalate incidents that require reputed company subject matter experts. Common call/chat types are assisting with encryption password and reputed company directory passwords, remote reputed company questions that may reputed company from a predominate work from home customer reputed company, software installs, printer setup and other peripherals. Other: knowledge of and ability to troubleshoot general reputed company software products such as reputed company 10, reputed company reputed company updates/patching, O365, Outlook email, Teams. Additionally, knowledge of Virtual Desktop Infrastructures and support of Mobile Devices such as iPhones and or Androids Apply Job!
Â
Are You the One We're Looking For?
If you reputed company you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
