Warehouse Supervisor

Job Req ID: 28971

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

Essential Duties and Responsibilities

• Report to upper management and collaborate with internal WH team to achieve goals and overcome obstacles.
• Familiar with warehouse WIP/SOP. Foresee problems to prevent mistakes and coach new hires.
• Monitor efficiency and quality of staff to complete daily work on time.
• Find and resolve common mistakes and errors during daily operation.
• Supervise teammates to make sure they meet SMCI core values - Quality/Productivity/ Teamwork/Job Knowledge/Work Environment-Health, Safety& Security/Reliability & Dependability.
• Propose both process and system improvement plan to upper management in order to achieve excellence.
• Role and Responsibility

• Lead staff to correctly enter cargo data, including Date code, batch, revision, and COO into E-Logbook for inventory control.
• Ensure the daily orders are correctly processed and transferred in time to achieve KPI.
• Supervise the quarterly scrap program to complete in time.
• Monitor daily cycle count and annual physical count progress for stock accuracy.

• Lead staff to complete daily orders and ship out on time per sales shipment plan.
• Check and make sure the products from inventory are consistent with orders and match special handling requests from customer.
• Oversaw daily shipment released to truckers and comply with revenue recognition rule.

• High school graduation or equivalent is required; candidates with a bachelor’s degree or higher in Logistics, Supply Chain, Business Administration, Operation Management or related field is preferred and considered an added advantage; candidates with relevant warehouse operation experience are encouraged to apply.
• Around 5 years of experience in warehouse operation or a similar logistic environment is preferable.
• Familiarity or working exposure to ERP systems (e.g., SAP or equivalent) and Warehouse Management Systems (WMS) are preferred and considered an advantage to the candidate.
• Possession of a valid forklift safe handling certificate is strongly preferred; candidates willing to obtain or renew the certification will be viewed positively.
• Ability to communicate in one or more of the following languages—Bahasa Malaysia, English or Chinese—is preferred, with additional language capability being value-added.
• Good working knowledge of Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint) is preferred.
• Demonstrates attention to detail and the ability to perform effectively in fast-paced or time-sensitive situations, which is an advantage.
• Good interpersonal and coordination skills to work effectively with internal and external stakeholders are desirable.
• Leadership capability or potential to guide and motivate warehouse team members to achieve operational goals is preferred.
• Demonstrates fairness, ethical behavior, and integrity in daily operations and people management, which is considered a core value-added attribute.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.