VP of Business Strategy & Analytics

<div><strong>In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.</strong><br/><br/><strong>Summary:</strong> The VP of Business Strategy and Analytics will lead the organization's enterprise-wide data, analytics, and strategic insights functions. This executive role will be responsible for building and scaling best-in-class business intelligence, analytics, CRM, and data strategy capabilities to drive smarter decision-making, revenue growth, fan engagement and operational excellence. This role will oversee a team spanning data analytics, CRM and business solutions. This role will partner closely with senior leadership across finance, accounting, ticket sales & service, corporate partnerships, and marketing. <strong>Duties & Responsibilities:</strong><ul> <li>Lead strategy and analytics team to ensure processes and technology align towards impactful results</li> <li>Drive business strategy, consumer research and insights and analysis initiatives</li> <li>Work closely with appropriate stakeholders to develop vision, strategy, goals and objectives for the strategy and analytics team</li> <li>Lead efforts to develop advanced predictive models to increase revenue through predictive buying, cross sell/upsell and renewal forecasting</li> <li>Oversee ongoing analysis of marketing investments and ROIs for product, category and audience segmentation performance across all channels</li> <li>Proactively identify opportunities for new reporting, analytics, and research methodologies and best practices; design strategic service offerings and approaches that will demonstrate value and deliver business results</li> <li>Interpret multiple data sources for insights to inform strategic planning and tactics to drive the business</li> <li>Collaborate with cross-departmental leaders to translate data into actionable consumer stories and strategic and tactical recommendations</li> <li>Maintain upmost confidentiality</li> <li>Other duties or projects as assigned</li> </ul> <strong>Minimum Qualifications for the Position:</strong> <ul> <li>Proven leader with at least 10 years of experience in Business Intelligence, Data Strategy or Analytics; preferably with sports, entertainment or media industries</li> <li>Bachelor's degree in Business, Analytics, Computer Science or related field; Masters or MBA is preferred</li> <li>Deep knowledge of CRM, ticketing platforms, marketing analytics, pricing models and sponsorship valuation frameworks</li> <li>Experience with advanced analytics tools (SQL, R, Python), data visualization platforms (Tableau, Power BI, etc.) and CRM systems (KORE)</li> <li>Demonstrated success in building, scaling and managing high-performing analytics teams</li> <li>Ability to work non-traditional hours including nights, weekends and holidays as needed</li> </ul> <strong>Critical Competencies:</strong> <ul> <li>Business Acumen - ability to perform with insight, acuteness and intelligence and communicate to both technical and nontechnical audiences; provide exceptional attention to detail</li> <li>Decisiveness - willingness to make difficult decisions in a timely manner; a true collaborator with the ability to influence</li> <li>Forward thinking - anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingencies</li> <li>Establishing focus - the ability to develop and communicate goals in support of the business' mission; ability to manage and prioritize multiple projects</li> <li>Manage change - demonstrating support for innovation and for organizational changes needed to improve the organization's effectiveness; helping others to successfully manage change</li> <li>Global Perspective - ability to see the "big picture"</li> </ul> <strong>Compensation:</strong> <ul> <li>This role will pay between $150,000 - $180,000 annually. This position will be eligible for a discretionary bonus. Note: Wages will be determined based on factors such as candidate experience, qualifications, skill set and internal equity. </li> </ul> <strong>Benefits & Incentives:</strong> <ul> <li>Medical Plans: Comprehensive and affordable medical plans; supplemental vision care, dental care, life insurance coverage, fully paid short term and long term disability</li> <li>Investments: 401(k) with employer matching; annual discretionary defined employer contributions</li> <li>Paid Time Off: Vacation, Sick, Volunteer and Diversity days</li> <li>Sabres Experience: (up to 4) complimentary tickets to Bufalo Sabres, Buffalo Bandits, Rochester Americans when available</li> <li>Wellness: Annual health and wellness offerings including but not limited to lunch and learns, fitness classes, wellness fair, and challenges</li> <li>Sabres Family: many annual social events for employees and families to enjoy, including various holiday parties and activities. DEI Committee and annual initiatives, ERG (Employee Resource Groups), community volunteer opportunities and more</li> </ul><br/><br/>#LI-AC1<br/><br/></div>