Training Executive - Logistics & Store Operation

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Position: Training Executive – Logistics & Store Operation

Job Responsibilities:

1. Training Planning & Coordination
  • Develop and coordinate regional training plans, ensuring training resources and course schedules align with business objectives.
2. Outlet Training Execution & Empowerment
  • Organize business training to enhance outlet staff skills and ensure proper implementation of operational standards.
3. New Outlet / Franchise Opening Support
  • Provide systematic training and opening guidance for new outlets and franchisees to ensure smooth operations.
4. Problem-Oriented Training
  • Collaborate with Quality Control department to design targeted training programs addressing outlet issues, improving service quality and operational efficiency.
5. Standardization of Training Systems
  • Establish and maintain standardized training systems to ensure consistent execution across all outlets.
6. Training Effectiveness Evaluation & Follow-Up
  • Assess training outcomes and collect feedback to continuously optimize course content and learning effectiveness.
7. Regional Collaboration & Support
  • Work closely with regional and functional teams to provide training support and drive overall business capability enhancement.
Job Requirements:
  • Diploma or Bachelor’s degree and above, preferably in Human Resource Management, Training & Development, Business Administration, or related fields.
  • Minimum 1-2 years of relevant experience in corporate training or network/store operations within logistics or express delivery industries.
  • Outgoing and energetic with strong presentation and facilitation skills, able to train employees at different levels.
  • Strong communication and cross-department coordination skills; able to assist in executing training plans.
  • Proficient in MS Office (Word, Excel, PowerPoint); experience with online training platforms (e.g., Zoom, Teams) is a plus.

Benefits:
  • Enjoy free Team Building Activities to strengthen collaboration and team spirit.
  • Eligible for Medical Claim benefits in accordance with the company’s policy.
  • Provides Long Service Award Incentive.
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