SRE Engineer

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SRE Engineer
No Sponsorship will be provided for this role.

Location: On Site in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; or Raleigh, NC

Weekly Schedule: Monday-Friday, 9am-5pm

Description
The Site Reliability Engineer will be an active contributor responsible for configuring Dynatrace as the main business monitoring platform and SolarWinds as the primary networking monitoring tool at the bank. This role requires deep technical expertise in enterprise technology, extensive experience with Dynatrace SaaS Gen3, and proficiency in SolarWinds, along with the capability to implement monitoring solutions in a highly regulated banking environment. The engineer must be Dynatrace certified and have at least 5 years of experience working directly with Dynatrace in complex enterprise settings.

Key Responsibilities

  • Implement monitoring for business applications, infrastructure, cloud environments, and Azure tenants and subscriptions using Dynatrace SaaS Gen3.
  • Configure and optimize OneAgent, synthetics, log ingestion, custom metrics, management zones, and business application mapping.
  • Create dashboards and reports for both technical (SRE, DevOps, operations) and business (executives, application owners) stakeholders. Use DQL to generate advanced queries, dashboards, reports, and insights.
  • Use alerts, problems, and events to deliver actionable insights and avoid incidents.
  • Collaborate with architecture, DevOps, SRE, security, and business teams to ensure comprehensive end-to-end monitoring coverage. Troubleshoot monitoring settings and fix issues promptly.
  • Make sure monitoring complies with banking regulations and standards.
  • Document monitoring setups, dashboards, runbooks, and best practices.
  • Utilize SolarWinds monitoring experience where applicable to enhance Dynatrace coverage.
Qualificati
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