Senior Technical Revenue Accountant

<p style="text-align:left">Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</p><p style="text-align:inherit"></p><p style="text-align:left">We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><p style="text-align:inherit"></p><p><span style="color:#000000"><span><b>Job Title: </b>Senior Technical Revenue Accountant</span></span></p><p style="color:!important"><span style="color:#000000"><span><br><b>Location:</b> Remote - USA</span></span></p><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><b>Summary:</b></span></span></p><p style="color:!important"><span style="color:#000000"><span>Genesys is looking for a passionate Senior Technical Revenue Accountant to join our growing team! The Senior Technical Revenue Accountant will be responsible for tasks related to one or more of several workstreams’ (Cloud, On premise, Term License, Maintenance and Professional Service) revenue recognition on the Technical Revenue Team. </span></span></p><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span>This is not a typical accounting role and will require many ad-hoc analysis, complicated contract reviews, urgent discussions with Sales/Deal Desk, and organizational excellence to adapt to the changing priorities. The Senior Technical Revenue Accountant will assist in the validation, accounting and review of sales-related transactions. The ideal candidate will be instrumental in ensuring the accurate reporting of revenue and accounting. The Senior Technical Revenue Accountant position will work closely with the Deal Desk and Finance teams in reviewing deal structure and terms. </span></span></p><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><b>Key Responsibilities:</b></span></span></p><p style="color:!important"><span style="color:#000000"><span>The primary responsibilities for this role include (but are not limited to);</span></span></p><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><u>Revenue Analysis:</u></span></span></p><ul><li><span style="color:#000000">Part of a team that ensures that all revenue is accounted for in accordance with Genesys policies and accounting guidelines, i.e. ASC 606.</span></li><li><span style="color:#000000">Review of completeness and accuracy of data in the Revenue system (RevPro).</span></li><li><span style="color:#000000">Determining and processing appropriate contract updates, revenue adjustments and other journals in the Revenue System.</span></li><li><span style="color:#000000">Operating and overseeing revenue related internal controls.</span></li><li><span style="color:#000000">Prepare deal reviews/checklist to ensure revenue is being recognized in adherence to ASC606 and Company policy.</span></li></ul><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><u>Technical Revenue:</u></span></span></p><ul><li><span style="color:#000000">Provide ASC 606 revenue recognition guidance to Legal, Deals Desk, Finance, and Order Management.</span></li><li><span style="color:#000000">Prepare technical accounting memos and assessments for complex transactions.</span></li><li><span style="color:#000000">Assist in ASC 606 policy updates and trainings</span></li><li><span style="color:#000000">Support the revenue projects function in the design, test, and implementation of updates to existing and new systems.</span></li><li><span style="color:#000000">Maintain necessary financial and control records along with supporting documentation related to Revenue for audit and Sarbanes-Oxley purposes.</span></li><li><span style="color:#000000">Participation in ad hoc projects to support business initiatives including assessment of new products, acquisitions, and new internal revenue needs.</span></li></ul><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><u>Deal Desk, Sales, and Customer Success Management Support:</u></span></span></p><ul><li><span style="color:#000000">Review of customer orders to ensure compliance with the Revenue Recognition Policy and accounting principles.</span></li><li><span style="color:#000000">Review/approve orders against company policy and advise sales of any inconsistencies against policy and recommended actions.</span></li><li><span style="color:#000000">Working closely with Order Management, Collections, Deal Desk, and Finance personnel to meet business objectives.</span></li><li><span style="color:#000000">Assist with the review of sales opportunities, contracts and non-standard transactions – provide appropriate accounting guidance and propose solutions within Company’s revenue recognition policy.</span></li></ul><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><b>Requirements:</b></span></span></p><ul><li><span style="color:#000000">Minimum 3 years of related Revenue Recognition (ASC 606) experience.</span></li><li><span style="color:#000000">Bachelor’s degree in accounting, finance and/or Part Qualified Accountant (ICAI, CCAB, CPA or equivalent)</span></li><li><span style="color:#000000">Experience with software clients and/or industry with revenue background.</span></li><li><span style="color:#000000">Ability to interact effectively with sales and product teams, functional peer groups and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel.</span></li><li><span style="color:#000000">Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines.</span></li><li><span style="color:#000000">Confidence and proven record to communicate both orally and written, including the dissemination of technical information.</span></li><li><span style="color:#000000">Strong communication and interpersonal skills.</span></li><li><span style="color:#000000">Highly organized, with great attention to detail.</span></li><li><span style="color:#000000">Problem solver: The candidate should be a strong, analytical problem solver with a common sense and practical solutions orientation.</span></li></ul><p style="color:!important"><span style="color:#000000"><span> </span></span></p><p style="color:!important"><span style="color:#000000"><span><b>Desirable Skills:</b></span></span></p><ul><li><span style="color:#000000">Experience using CLM, Salesforce, RevPro and Workday.</span></li><li><span style="color:#000000">Prior experience with SaaS company.</span></li><li><span style="color:#000000">Experience with ChatGPT and other AI tools.</span></li><li><span style="color:#000000">Public accounting experience (Big 4 preferred).</span></li><li><span style="color:#000000">Advanced in Excel.</span></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Compensation:</span></b></p><p style="text-align:left">This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WLM0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">opportunities.  </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p style="text-align:inherit"></p>$79,100.00 - $139,100.00<p></p><p><b>Benefits:</b></p><ul><li style="text-align:left"><p>Medical, Dental, and Vision Insurance. </p></li><li style="text-align:left"><p>Telehealth coverage</p></li><li style="text-align:left"><p>Flexible work schedules and work from home opportunities</p></li><li style="text-align:left"><p>Development and career growth opportunities</p></li><li style="text-align:left"><p>Open Time Off in addition to 10 paid holidays</p></li><li style="text-align:left"><p>401(k) matching program</p></li><li style="text-align:left"><p>Adoption Assistance</p></li><li style="text-align:left"><p>Fertility treatments</p></li></ul><p></p><p>Click <a href="https://sway.cloud.microsoft/5WCGvGujnvx4T6JZ?ref=Link" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u>here</u></span></a> to view a summary overview of our Benefits. </p><p style="text-align:inherit"></p><p style="text-align:left">If a Genesys employee referred you, please use the link they sent you to apply.</p><p></p><p><b>About Genesys:</b></p><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <a href="http://www.genesys.com/" target="_blank" rel="noopener noreferrer"><span>www.genesys.com</span></a>.</span></p><p></p><p><b>Reasonable Accommodations:</b></p><p>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <a href="mailto:reasonable.accommodations@genesys.com?subject=Request%20for%20Reasonable%20Accommodation&body=Hello%2C%20%0A%0AI%20would%20like%20to%20request%20a%20reasonable%20accommodation.%20Please%20see%20the%20information%20below%3A%20%0A%20%0AFirst%20Name%20%28Required%29%3A%0A%20%0ALast%20Name%20%28Required%29%3A%0A%20%0AEmail%20Address%20%28Required%29%3A%0A%20%0APhone%2FTTY%20Number%3A%0A%20%0APreferred%20Method%20of%20Contact%3A%20%28Required%29%3A%0A%20%0ACountry%20of%20Residence%3A%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20COVID-19%3F%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20a%20firmly%20held%20religious%20belief%3F%20%28Required%29%3A%0A%20%0AIs%20your%20reasonable%20accommodation%20request%20time%20sensitive%3F%20%28Required%29%3A%0A%20%0AWhat%20specific%20reasonable%20accommodation%28s%29%20or%20modification%28s%29%20are%20you%20requesting%3F%20%28Required%29%3A%20%20%0A%0AWhat%2C%20if%20any%2C%20job%20functions%20are%20you%20having%20difficulty%20performing%3F%20%E2%80%8B%20%28Required%29%3A%0A%20%0AIf%20you%20are%20requesting%20a%20specific%20reasonable%20accommodation%2C%20how%20will%20that%20accommodation%20assist%20you%3F%20%28Required%29%3A" target="_blank" rel="noopener noreferrer"><span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">reasonable.accommodations@genesys.com</span></span></a>.</p><p></p><p>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</p><p></p><p>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or <span><span><span><span><span><span><span><span><span><span><span class="WLM0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">expression, marital</span></span></span></span></span></span></span></span></span></span></span></span> status, domestic partner <span><span><span><span><span><span><span><span><span><span><span class="WLM0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">status, national</span></span></span></span></span></span></span></span></span></span></span></span> origin, genetics, <span><span><span><span><span><span><span><span><span><span><span class="WLM0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">disability, military</span></span></span></span></span></span></span></span></span></span></span></span> and veteran status, and other protected characteristics.</b></p><p style="text-align:inherit"></p><p style="text-align:left"><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p>