Senior Salesforce Administrator

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<p><strong><u>**MUST RESIDE IN THE ATLANTA, GA AREA**</u>      Work at Home Opportunity</strong></p><p>Senior Salesforce Administrator - Full-time </p><p><strong>BELAY is a growing and vibrant, Atlanta, GA-based company that offers virtual staffing solutions in the areas of Virtual Assistants, Marketing Assistants, and Financial Specialists. We are a fast-paced team of high performers that work extremely hard but also know how to have a great time. Culture is a top priority and our values are lived out daily.</strong><br><br>Who is BELAY? Click <a href="https://www.youtube.com/watch?v=Qag1KWh6z7Y">here</a> and enjoy!<br><br><strong>Below are the position requirements.</strong></p><p style="line-height:1.3800000000000001;background-color:#02293d;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#ffffff;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Job purpose  </span></span></span></span></span></span></p><p style="line-height:1.265;margin-right:8px;text-align:justify;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">The Senior Salesforce Administrator serves as the primary administrator of BELAY’s Salesforce environment, ensuring its security, efficiency, and scalability. This role leads system configuration, process improvements, and data integrity initiatives while managing user administration, support requests, and integrations. By collaborating with stakeholders and proactively identifying operational enhancements, the Senior Salesforce Administrator delivers strategic solutions that optimize business processes and drive organizational efficiency.</span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;background-color:#02293d;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#ffffff;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Duties and responsibilities</span></span></span></span></span></span></p><p style="line-height:1.38;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">As a BELAY Corporate Team member, you will professionally represent the company in all virtual and in-person interactions. You are expected to exemplify our mission, vision and core values daily, fostering a collaborative and positive team environment.</span></span></span></span></span></span></span></p><p style="line-height:1.2;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Senior Salesforce (SFDC) Administrator</span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Serve as the primary system administrator for the Salesforce environment.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Administer and support the Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, validations, and process automation).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Evaluate Salesforce processes, identify areas for improvement, and develop and implement solutions.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Drive change by identifying Salesforce bottlenecks, redundancies, task inefficiencies, and business risks.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Provide insight and advice on advancing Salesforce/Salesforce Marketplace efficiencies for BELAY.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Vet end-user needs by proactively seeking ways to add efficiency within each business area using Salesforce.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Serve as the point of escalation for system/user errors, support tickets, and training based on business needs.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Drive changes to the creation and maintenance of user documentation/training guides.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Partner with the Salesforce Platform Manager in overseeing the SFDC ticketing system, ensuring issues are addressed and evaluating its overall functionality and efficiency.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Complete regular internal system audits to uncover data integrity issues and opportunities for process improvement.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Install high-priority updates from Salesforce.com.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Oversee and maintain current/future Salesforce integrations and data feeds.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Partner with the Salesforce Platform Manager for the evaluation, scope, and completion of new development requests.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Work with stakeholders to understand business requirements and develop and maintain custom reports and dashboards.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Oversee ongoing Salesforce cleanup efforts to ensure data hygiene.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Manage data imports/updates via dataloader.io.</span></span></span></span></span></span></li></ul><p style="line-height:1.3800000000000001;background-color:#02293d;"><span style="font-size:11pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#ffffff;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Qualifications</span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">BELAY is looking for a motivated and trustworthy self-starter with strong communication and technological skills who thrives both independently and on a team. Our ideal corporate team member is flexible, creative, well-organized and ready to roll up their sleeves to get the job done!</span></span></span></span></span></span></span></p><ul><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">BA/BS degree or equivalent work experience. </span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">2-3 years experience as Salesforce Administrator (Required).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Salesforce Administrator Certification.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Salesforce Advanced Administrator Certification (Preferred).</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Strong verbal and written communication skills.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Must be flexible, poised, professional, detail-oriented, proactive and confident in their decision-making and problem-solving skills.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">Must be an expert with technology and also fully embrace it as the platform on which we run our company.</span></span></span></span></span></span></li><li style="list-style-type:disc;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">A high degree of autonomy with the capability of working remotely. </span></span></span></span></span></span></li></ul><p style="line-height:1.3800000000000001;background-color:#02293d;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#ffffff;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Working conditions</span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;"><span style="background-color:#ffffff;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">BELAY Corporate offers full-time remote work, requiring a dedicated, distraction-free home office for standard Monday-Friday business hours, with occasional travel for some roles. As a full-time, exempt W-2 employee, you'll join a vibrant, award-winning company culture where you're a valued, engaged team player in a thriving organization.</span></span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;background-color:#02293d;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#ffffff;"><span style="background-color:#02293d;"><span style="font-weight:700;"><span style="font-style:normal;"><span style="text-decoration:none;">Physical requirements</span></span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;"><span style="font-size:10pt;font-variant:normal;white-space:pre-wrap;"><span style="font-family:Calibri, sans-serif;"><span style="color:#434343;"><span style="font-weight:400;"><span style="font-style:normal;"><span style="text-decoration:none;">This position does not have any physical requirements at this time.</span></span></span></span></span></span></p><p style="line-height:1.3800000000000001;border-left:solid #02293d 1pt;border-right:solid #02293d 1pt;border-top:solid #02293d 1pt;border-bottom:solid #02293d 1pt;background-color:#02293d;"><font color="#ffffff" face="Calibri, sans-serif"><span style="font-size:13.3333px;"><b>Salary range</b></span></font></p>$90,000 - $95,000<br><br><br><br>DISCLAIMER: We’ve recently seen job postings claiming to be from BELAY that aren’t affiliated with our company. Please be sure to only apply to our positions on<a href="https://belaysolutions.com/jobs/"> https://belaysolutions.com/jobs/</a> and only reply to emails ending in @belaysolutions.com. 

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