Senior National Account Manager, Healthcare Systems

About the position

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of \$17.9 billion. The Senior National Account Manager, Healthcare is accountable to manage the sale executive relationships that tend to be market segment leaders; often very strategic / thought leaders in their approach to their MRO needs and can have very complex infrastructures which require strategic orientation and excellent relationship management skills, in addition the ability to develop and deploy collaborative change management plans for effective execution across multiple affiliated healthcare locations. On average a Health System Sales Manager is accountable for 2 – 6 large multi-site Health Systems with MRO potential revenue of \$5M or greater.

Responsibilities

• Responsible for our large, complex, multi-site strategic customers that represent current sales greater than \$15-30M in sales.
• Develop and grow \"C Suite\" executive account relationships within the top Healthcare IDN's and Health Systems nationally.
• Lead the establishment, negotiation, implementation and compliance of strategic selling plans and contractual agreements which increase profitable growth for Grainger.
• Negotiating addendum and in-user agreements within health systems
• Partner and provide coaching to field sales organization and internal Grainger resources to embed Grainger's Healthcare Value proposition and solutions at health system headquarters while driving program use and adoption with all associated hospital locations, which may be assigned to any of Grainger's sales coverage models.
• Maintain profitable growth with existing Health Systems
• Provide leadership in Change Management methodology throughout the customer's organization

Requirements

• Bachelor's Degree or equivalent experience Undergraduate Degree or equivalent business experience required
• 5+ years Sales or Sales Management. performance selling a structured value proposition. required
• Strategic Selling & Implementation of Sales Management Process
• Healthcare Industry Certifications/Knowledge
• Negotiations across Executive Levels of customer
• Change Agent - Ability to understand, interpret, & communicate needs to internal partners to provide solutions which meet customer's changing needs.
• Ability to deal with ambiguity & complexity internally & within customer's facility
• Resource Utilization
• Leading without influence
• Risk Mitigation
• Project/Process Management
• Innovation, Change Management / Risk Taking
• Sales Management Process
• Ability to travel in the New England territory approximatley 50, 60%

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
• 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.