Senior Identity Specialist

Description:

• Support strategic customer conversations with technical and engineering leaders and other stakeholders.
• Deliver executive-level messaging, sales presentations, product demonstrations, and customer-centric solution narratives.
• Lead technical discovery sessions to uncover business requirements and map them to Okta CIAM solutions.
• Whiteboard solution architectures and explain how Okta’s CIAM offerings support customer requirements.
• Design, build, and execute outcome-focused proof-of-concepts (POCs).
• Maintain deep technical knowledge of Okta customer identity products, technologies, and protocols.
• Provide strategic and technical guidance to Solutions Engineering teams across Okta and Auth0.
• Collaborate with the Global Office of the Field CTO to surface field insights, validate customer needs, and identify trends for Product and Engineering.
• Deliver keynote presentations, webinars, and technical sessions at industry and customer events.
• Contribute to enablement frameworks, tools, and content that help Solutions Engineering teams execute effectively.

Requirements:

• 8+ years of experience in a presales or customer-facing role, including at least 3 years working on CIAM projects.
• 8+ years of development experience, preferably focused on application integration with identity services.
• 8+ years of experience working with REST APIs and SDKs.
• Experience with customer identity and access management solutions such as Okta or Auth0.
• Experience with authentication and authorization protocols including OAuth, OIDC, and SAML.
• Ability to communicate complex ideas using whiteboarding, practical examples, and product demonstrations.
• Demonstrated ability to solve complex technical problems with innovative solutions.
• Strong communication and presentation skills, including experience contributing to technical events.
• Ability to operate effectively in a matrixed organization and manage cross-functional initiatives.
• Willingness to travel up to 40% for customer meetings, industry events, and internal off-sites.
• Must be located in the USA and able to attend an in-person onboarding session.
• Preferred: Full-stack web application development experience across frontend and backend.
• Preferred: Mobile development experience for iOS or Android.
• Preferred: Experience architecting and integrating scalable CIAM solutions using API-first approaches across web, mobile, and cloud platforms.
• Preferred: Experience with AI-driven customer experience integration in Auth0, including AI agents, MCP servers, and fine-grained authorization.

Benefits:

• Annual OTE of $170,000–$256,000 for candidates in the San Francisco Bay Area.
• Annual OTE of $152,000–$228,000 for candidates in California outside the Bay Area, Colorado, Illinois, New York, and Washington.
• Equity eligibility where applicable.
• Health, dental, and vision insurance.
• 401(k) plan.
• Flexible spending account.
• Paid leave, including PTO and parental leave.