[Remote] Manager, Employee Experience Technology

Note: The job is a remote job and is open to candidates in USA. Guidewire Software is a leading platform for P&C insurers, and they are seeking a technically strong Manager, Employee Experience Technology to provide leadership in the development and support of their people systems, primarily Workday. This role involves managing Workday configurations and integrations, driving AI-enabled solutions, and leading a high-performing team to enhance employee experience.

Responsibilities

• Serve as the primary owner of Workday and all downstream integrations, ensuring the system is configured, maintained and optimized for business needs across Workday HCM, Talent, Learning, Peakon and Recruiting
• Lead cross-functional Workday projects, from gathering requirements and designing solutions to testing, deployment, and change management
• Implement secure and scalable solutions aligned with systems best practices and Guidewire’s internal engineering and security standards
• Help translate business requirements into system solutions, oversee and develop Workday team as needed
• Drive Workday tenant management, including version updates, change control, regression testing, and release adoption
• Lead the design and delivery of AI-enabled employee experience solutions, partnering with HR, IT, and business stakeholders to improve personalization, efficiency, and usability across the employee lifecycle
• Present architectural design, integration strategy, security controls and governance plan at EARB for securing technical approval for new vendors or tools
• Lead continuous improvement initiatives focused on automation, data integrity, and performance tuning within Workday
• Collaborate with internal partners (e.g., Total Rewards, Talent Acquisition, Payroll, Finance, IT, HR Ops) to optimize employee lifecycle processes and recommend system enhancements—whether delivered through Workday or complementary tools
• Maintain awareness of current trends and new Workday functionality, providing recommendations to HR Leadership and functional departments on how to take advantage of these new functionalities
• Manage license structure and ensure compliance
• Oversee and submit compliance audits to ensure data integrity
• Ensure user access and permissions are managed correctly
• Train, guide, and actively share knowledge across all team members, HR staff, and end users to enhance in-house expertise
• Manage and mentor a team of Workday professionals, including developers, analysts, interns, administrators and contractors
• Define clear performance expectations, promote career development, and foster a collaborative technical excellence culture
• Oversee work allocation, capacity planning, and adherence to engineering standards
• Oversee backlog management respective to resource capacity
• Build and maintain a documentation-first, test-driven environment across all Workday technical efforts
• Serve as a player-coach who builds GenAI capability across the team by coaching direct reports, sharing best practices, and fostering hands-on experimentation with Generative AI in support of employee experience initiatives

Skills

• 8+ years of hands-on Workday technical experience, including 3+ years of team management
• 5+ years of experience working with modern software development technologies (e.g., Python or similar languages), with adaptability to evolving toolsets
• Proven expertise with Workday HCM, Talent, Learning, and Recruiting modules, including Reporting, Dashboards & Security
• Deep knowledge of Workday's integration frameworks, including Workday Studio, EIB, Core Connectors, and APIs
• Experience managing secure, high-performing Workday tenants in global enterprise environments
• Strong problem-solving, architecture, and system design skills in a cloud-first, scalable environment
• Bachelor's degree in Computer Science, Information Systems, or a related field
• Workday certifications in one or more relevant modules (e.g., HCM, Talent, Recruiting)
• Familiarity with Workday PRISM Analytics, Worksheets, or similar tools
• Experience with other enterprise systems such as ADP, SAP, LumApps, Glean, JIRA, Concur, or ServiceNow

Benefits

• Health, dental, and vision insurance
• Paid time off
• Company sponsored retirement plan
• Annual company bonus plan
• Commissions
• Long term incentive awards

Company Overview

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