Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level

<p>We are currently recruiting an entry-level <strong>Scheduling Coordinator</strong>. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.</p><p>A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth.</p><p> </p><p><strong>What You Will Be Doing An A Scheduling Coordinator:</strong></p><ul><li>Provide professional, friendly customer service at all times</li><li>Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints</li><li>Communicate appointment details with clients and answer questions as needed</li><li>Coordinate the scheduling of appointments and consultations</li><li>Manage logistical details for services and paperwork</li><li>Maintain records and client contact database</li><li>Check to ensure that appropriate changes were made to resolve customers' problems</li><li>Determine charges for services requested, collect deposits or payments, or arrange for billing</li></ul><p><strong>Our Ideal Scheduling Coordinator Candidate Has:</strong></p><ul><li><strong>Discretion</strong>-act with prudence and circumspection, especially in the handling of confidential and private documents/data</li><li><strong>Customer service orientation</strong>-proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments</li><li><strong>Self-control</strong>-Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations.</li><li><strong>Critical thinking</strong>-use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems</li></ul><p><strong>Requirements To Be A Scheduling Coordinator:</strong></p><ul><li>Bachelor's degree</li></ul><p><i><strong>Skills and Competencies:</strong></i></p><ul><li>Strong organizational skills, with the ability to multi-task and meet deadlines.</li><li>Strong attention to detail.</li><li>Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.).</li><li>Displays professionalism and represents organization in a professional manner.</li><li>Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice.</li><li>Demonstrates initiative, with the ability to manage self and workload.</li><li>Knowledge of HIPAA privacy and security rules and regulations.</li><li>Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.</li></ul><p><strong>What Our Client Offers:</strong></p><ul><li>Competitive pay: $22 - $38/hour DOE</li><li>Additional performance-based earning potential</li><li>Flexible part-time or full-time opportunities</li><li>Medical, dental, vision, and life insurance</li><li>Paid time off</li><li>Supportive work environment</li><li>Ongoing training and career growth opportunities</li><li>Stable company with a strong reputation and long-term career potential</li></ul>