[Remote] Consulting Engineering Technical Leader (Remote)

Note: The job is a remote job and is open to candidates in USA. Cisco is a leader in revolutionizing data and infrastructure connectivity. The Consulting Engineering Technical Leader will be a key member of the Customer Experience team, providing expert consulting and technical support for Cisco Optical Networking Solutions to drive customer success.

Responsibilities

• Architecting and crafting Cisco Optical Networks with NCS2k and NCS1k
• Preparing technical documentation including HLD, LLD, NIP, and NRFU
• Project Implementation, testing and handover for customer acceptance
• Leading implementation of Optical Networking projects and MOPS
• Daily customer support of Customers Optical Networks

Skills

• At least 10+ years of Optical experience
• Undergraduate degree in Telecommunications & Electronics Engineering or IT areas a plus
• More than 7 years of experience doing planning, design, and implementation of Cisco Optical SONET and DWDM networking
• Experience with Cisco Business Critical Services of Optical networking
• Experience with CTC (Cisco Transport Controller) and EPNM (Evolved Programmable Network Manager)
• Experience with NCS1k, NCS2k, NCS4k and IOS-XR
• Ability to travel (10%)
• Capable of covering multiple platforms and work as domain specialist within Assigned platforms by Technical Lead (Cisco ONS-15454, NCS1k/2k)
• Excellent and in-depth knowledge of Optical technologies, with solid understanding of SONET and DWDM technology
• Expertise and experience in creating optical networks and upgrades using Cisco Transport Planner (CTP)
• High-level support, analysis, and diagnosis for sophisticated, optical network deployments
• Strong networking knowledge, sufficient enough to understand customer solutions, topologies and interaction with higher networking layers
• Ability to translate customer input and requirements into technical design requirements
• Ability to analysis optical fiber tooling (Power-meter, OTDR, PMD, CD, and AP) testing and result to validate acceptance criteria
• Support in network configuration activities of new Optical Services
• Execution of lab trial tests, and report findings to customer, prior to the implementation of new plans. Participate in preparation and testing of new SW releases

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan

Company Overview

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