Relationship Manager, Retail Annuities

<p style="margin-bottom: 11.25pt; background: white; margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: #262321;">Talcott Financial Group* is an international life insurance group and the industry’s trusted partner for comprehensive risk solutions. Talcott creatively designs and expertly delivers responsive solutions that transfer risk and manage capital in a way that supports the strategic needs of insurers today and into the future. </span></p> <p style="margin-bottom: 11.25pt; background: white; line-height: var(--line-height-base); box-sizing: border-box; margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: #262321;">Talcott Financial Group has a proven track record of well-executed transactions, and the enterprise benefits from its strong financial position with over $127 billion in assets under management, its investment-grade financial strength ratings, and its partnership with Sixth Street, a leading global investment firm.</span></p> <p style="margin-bottom: 11.25pt; background: white; line-height: var(--line-height-base); box-sizing: border-box; margin-right: 0in; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: #262321;">Talcott Financial Group’s two core business platforms include: U.S. based Talcott Resolution and Bermuda and Cayman based Talcott Re.</span></p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Overview:</span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><br><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">The Business Relationship Manager (BRM) will serve as a key liaison between Talcott’s Distribution team, internal Operations, and the back offices of Independent Marketing Organizations (IMOs). Reporting directly to the Head of Distribution, this role ensures that Talcott delivers an efficient, responsive, and high-quality experience to our distribution partners.<br><br>This role requires a strategic thinker with strong communication and relationship management skills who can proactively resolve issues, streamline operational workflows, and strengthen our partnerships through excellence in service and execution. The position is open to remote work or hybrid in-office arrangement.<br><br></span></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Responsibilities:</span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"> </p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Act as the primary liaison for escalated operational concerns from IMO back offices, coordinating resolution of high-impact issues related to processing, compensation, and contracting.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Build and maintain strong operational relationships with IMO partners, serving as a key point of coordination between external partners and internal teams.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Collaborate closely with Sales, New Business, Licensing & Appointments, Commissions, and Technology to drive operational efficiency across the distribution experience.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Educate IMO partners on Talcott’s service model, operational procedures, turnaround times, and digital tools.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Identify patterns in service issues and recommend process improvements to enhance the partner experience.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Partner with Relationship Managers and Sales Leadership to align operational strategy with broader account management goals.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Support the onboarding and training of new distribution partners, including systems access, workflow orientation, and operational enablement.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Participate in business process improvement initiatives and cross-functional working groups as a subject matter expert on distribution operations.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Travel occasionally to attend IMO site visits or industry conferences </span></li> </ul> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Arial, sans-serif;"> </span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 12.0pt; font-family: Arial, sans-serif;">Qualifications:</span></strong></p> <p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;"> </p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif; font-weight: bold;"><strong><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Minimum of 3 years of professional experience in the insurance or financial services industry, preferably in annuity operations, case management, or relationship management.</span></strong></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Strong knowledge of independent distribution, IMO models, and annuity business processing.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Proven ability to troubleshoot and resolve complex service issues across organizational boundaries.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Excellent communication and relationship-building skills with both internal teams and external partners.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Demonstrated ability to manage multiple priorities and deliver results under deadlines.</span></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Bachelor’s degree is preferred</span></li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;"> Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word); experience with CRM systems and workflow management tools is preferred.</span></li> <li style="margin: 0in 0in 10pt 0px; line-height: 115%; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12.0pt; line-height: 115%; font-family: Arial, sans-serif;">Note* This position shall require 25% travel within the U.S.</span></li> </ul><p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: black;">Compensation:</span></strong></span></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="background: white; margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black; background: white;">This range represents the minimum and maximum annual base salary we reasonably expect to pay for this role at the time of posting. The actual base pay could vary and may be above or below the listed range. The base pay is based on factors including but not limited to experience, competence, and demonstration of</span><span style="color: black;"> proficiencies essential for the role. The base pay is just one component of Talcott’s total annual compensation for employees. Other compensation may include annual bonuses, long-term incentives and recognition.</span></span></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">*This role is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without current or future visa sponsorship.</span></p> <p style="margin: 0in; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p><span style="color: #000000; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt;">**Talcott Financial Group is an equal employment employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. Talcott Resolution maintains a drug-free workplace. For more information regarding our Privacy Policy, please go to </span><u><span style="font-size: 12pt;"><a rel="noopener" href="https://talcott.com/onlineprivacypolicy/onlineprivacypolicy.html" target="_blank" data-auth="NotApplicable">https://talcott.com/onlineprivacypolicy/onlineprivacypolicy.html</a></span></u></span></p>