Professional Services Security Consultant – US NorthEast

Job Description:

• Develop a deep understanding of the client’s business and unique security needs to deliver tailored engagements that exceed expectations.
• Build and maintain positive relationships with clients, ensuring ongoing satisfaction and partnership.
• Provide clients with continual insights and consultative advice based on experience with Tenable products, their industry, established standards, and best practices.
• Support clients with the installation, configuration, and operation of Tenable solutions, ensuring they are effectively implemented to meet business and security goals.
• Oversee upgrades and migrations to new hardware or software, facilitating smooth transitions with minimal disruption.
• Offer expert guidance on implementing best practices with Tenable solutions to optimize security workflows and operational efficiency.
• Assist clients in developing and maintaining security policies, standards, and procedures, ensuring they align with industry standards and regulatory requirements.
• Provide ongoing value through insights and consultative advice on Tenable products, tailored to client needs and industry best practices.
• Share thought leadership on effective deployment and utilization of Tenable One solutions.
• Guide clients in implementing best practices and developing Exposure Management Programs.
• Assess user needs and customer requirements to advance the maturity of their Exposure Management program.
• Deliver additional value through continual insights and consultative advice based on Tenable products, client needs, industry standards, and best practices.
• Provide thought leadership on methods and best practices for deploying and using Tenable One solutions.
• Advise clients on process best practices and assist in developing Exposure Management Programs.
• Research user needs and assess customer requirements to enhance the maturity of their Exposure Management program.
• Ensure overall customer satisfaction while supporting delivery revenue objectives.
• Execute large customer engagements, understanding client business and unique needs to exceed expectations.
• Independently manage client escalations on assigned projects, coordinating with the delivery team and other Tenable departments as needed.
• Develop and maintain positive client relationships and train client staff on the implementation, configuration, and best practices of the Tenable suite.

Requirements:

• 5+ years of experience in the Information Technology/Cyber Security field and professional services experience.
• Bachelor’s degree in a related technical field such as Information Technology, Computer Science, or equivalent work experience.
• Strong written and verbal communication skills. Must be comfortable leading 3+ hour calls and keeping up the progression of tasks on the call while assuring that all relevant topics are addressed.
• Strong analytical skills and troubleshooting skills, with the ability to diagnose and resolve complex security issues.
• Proficiency in assessing and identifying threats and risks related to Exposure Management, including vulnerabilities and weaknesses in host or network configurations.
• Recent experience performing vulnerability scans, configuration audits, and security monitoring with core Tenable products, or other industry solutions.
• Familiarity with Metasploit and related tools commonly used to exploit vulnerabilities.
• Familiarity with application security testing, OWASP and common exploitable web application threats in Exposure Management.
• Knowledge of auditing and configuration frameworks such as ISO 17799, CIS, PCI, GLBA, and HIPAA is preferred.
• Proven experience managing client expectations, building relationships and delivering consultative advice to ensure successful outcomes.
• Understanding of IT security principles associated with networks, operating systems, firewalls, databases, cloud infrastructure, identity and access management with experience in one or more of the fields.
• Familiar with developing integrations via REST API using known coding languages such as Python.
• Knowledge and understanding of SCADA and OT systems is a plus.
• Industry-recognised technical certifications are preferred.
• Client-facing travel may be required.
• May perform other duties and responsibilities that management may deem necessary from time to time.
• This position is US-based only.

Benefits:

• medical, dental, vision, disability and life insurance
• 401(k) retirement savings with company match
• an employee stock purchase plan
• an employee referral program
• flexible spending accounts
• an Employee Assistance Program (EAP)
• education assistance
• parental leave
• paid time off (PTO)
• company-paid holidays
• health and wellness events
• community programs