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The Pharmacy Tech Auditor (Quality Review and Audit Lead Analyst) is responsible for identifying pharmacy audit risks using analytical skills and audit tools, and developing and executing audit plans and procedures to address those risks. The Auditor will complete audits to correct identified risks and present findings to the Sr Audit Manager. This role may involve participation in third-party audits and collaboration with cross-functional partners to conduct necessary research and provide background knowledge for interpreting audit scope. The Auditor may also serve as a resource for less experienced team members and work on special projects as needed, supporting the Sr. Manager - Audit on escalated issues and projects.
Responsibilities
Perform efficient and effective audits to produce results consistent with departmental policies and corporate goals while meeting personal production goals.
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Obtain, analyze, and appraise evidentiary data to assess the accuracy and legitimacy of claims audited.
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Utilize knowledge of medications and tools like the Enterprise Data Warehouse (EDW), Access, and Excel to identify pharmacies and claims representing audit risks.
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Develop an audit plan using appropriate techniques to address identified risks.
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Produce reports to meet the needs of department management, Account Managers, pharmacies, and other stakeholders.
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Provide updates to management on the current status of audits, including escalated issues.
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Prepare for and participate in client communications, including conference calls and on-site meetings.
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Perform special projects as assigned.
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Mentor less experienced team members to improve their understanding and skills.
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Assist with post-audit activities as required by management.
Requirements
Bachelor's Degree or equivalent work experience.
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High School Diploma required.
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At least 2 years of pharmacy technician experience in a relevant setting or equivalent education.
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Certified Pharmacy Technician (CPhT) preferred.
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Proficient in database and spreadsheet applications, including Microsoft Excel, Access, and Word.
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Excellent organizational, interpersonal, and communication skills.
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Ability to work well with all levels of internal and external contacts.
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Ability to handle sensitive or confidential information.
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Ability to work with minimum management oversight while performing audits.
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Ability to work a flexible schedule to accommodate project deadlines.
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Willingness to travel up to 25%.
Nice-to-haves
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Benefits
Comprehensive health-related benefits including medical, vision, dental, and well-being programs.