Payroll Specialist III
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<p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. </span></p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"> </p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.</span></p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"> </p> <p style="line-height: normal; margin-bottom: 0px; margin-top: 0px;"><span style="font-size: 12pt; font-family: verdana, geneva;">Our brand prom<span style="color: #000000;">ise </span>- Makes Work Life Better<span style="color: #000000;"><span style="white-space: normal; background-color: #ffffff; float: none; display: inline;">™</span></span> - Reflects our co<span style="color: #000000;">mmitment to employees, customers, partners and communities globally.<span style="white-space-collapse: collapse;"> </span></span></span></p><p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;">About the opportunity </span></strong></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif; color: black;">This role is responsible for end-to-end payroll processing, ensuring accurate, compliant, and timely payroll cycles including taxes, benefits, garnishments, and year-end activities for assigned clients. The position emphasizes quality control, auditing, and proactive issue resolution while collaborating with internal teams and clients to deliver high levels of customer satisfaction. It also involves managing cases, maintaining documentation, adhering to SLA metrics, creating and updating standard operating procedures, and supporting continuous process improvements. The ideal candidate brings multi-client payroll experience, strong legislative knowledge, familiarity with Dayforce or similar systems, and a commitment to accuracy, learning, and collaboration.</span></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;"> </span></strong></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;">What you'll get to do</span></strong></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;"> </span></strong></p> <ul style="margin-top: 0cm; margin-bottom: 0cm;" type="disc"> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Responsible for quality control and auditing to ensure accuracy and low error or defect percentage</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Work with cross-functional internal partners to resolve client payroll matters and employee inquiries</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Provide Payroll support services to clients according to Dayforce contract, legislative requirements and business needs</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Drive customer satisfaction by providing high quality of service</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Flexibility in terms of working hours</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements </span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Adhering to and Reporting on SLA metrics</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Create, update standard operating procedures and performs quarterly document reviews</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Meets quality control standards</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely.</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Performs administrative functions as required</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Responsible for quality control and auditing to ensure accuracy and low error or defect percentage</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Work with cross-functional internal partners to resolve client payroll matters and employer and employee inquiries </span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Ability to communicate and collaborate with clients and internal team members</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Responsible for ensuring all aspects of the payroll cycle including all payroll impacting changes are processed, reconciled, audited and transmitted accurately and timely </span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Provide Payroll services to clients according to Dayforce contract, legislative requirements and business needs</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Proactively manage quarter, and year-end payroll auditing and processing</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Resolve client’s issues and provide superior customer service to internal and external partners</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Provides training, supporting peers and customers as needed</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Executes minor configuration updates to product as applicable (PCR Lite)</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Attends and leads customer meetings where required and supports discussions from payroll</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Supports Client Relationship Executives with requests as needed for customer</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">*Canada specific: Performs monthly reconciliations of tax remittances, Strong legislative working knowledge of all Canada garnishments in order to interpret, calculate, Strong legislative knowledge of ROEs in order to validate or enter ROE’s as needed.</span></li> </ul> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;"> </span></strong></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;">What would make you really stand out</span></strong></p> <p style="margin: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif; color: black;"> </span></strong></p> <ul style="margin-top: 0cm; margin-bottom: 0cm;" type="disc"> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Industry related certifications or will obtain after employment</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Multi-client payroll processing experience</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">2000+</span></strong><span style="font-family: Verdana, sans-serif;"> employee payroll processing experience</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: Verdana, sans-serif;">End-to-end payroll processing</span></strong><span style="font-family: Verdana, sans-serif;"> experience</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Experience with Dayforce HCM or similar cloud payroll technology</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Strong working knowledge of quality control and auditing standards</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">A desire to continually learn</span></li> <li style="color: black; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: Verdana, sans-serif;">Ability to communicate and collaborate with clients and internal team members</span></li> </ul><div> <div> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>What’s in it for you</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">We encourage individuals to apply based on their passions.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. </span></p> <div><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>About the Salary Ranges </strong></span></div> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. </span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><strong>Fraudulent Recruiting</strong></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;">Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: <a rel="noopener" href="https://www.dayforce.com/be-aware-of-recruiting-fraud" target="_blank">https://www.dayforce.com/be-aware-of-recruiting-fraud</a></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva;"><span style="font-size: 12pt; font-family: verdana, geneva;">Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process</span></span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva; color: #ffffff;"><span style="font-size: 12pt; font-family: verdana, geneva;">#LI-Remote</span></span></p> </div> </div>
