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<div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects.<span> </span></span></div><div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"><span> </span></span></div><div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 5.0 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.</span></div><div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></div><div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Windward is seeking a highly skilled and experienced <b>MariaDB SME/Technical Architect</b> responsible for designing, configuring, and optimizing a distributed multi-site MariaDB instance that is used to support an on-premises ServiceNow implementation. This role relies on expert-level MariaDB skills as well as knowledge of ServiceNow’s functionality and use of that database to deliver highly available and reliable ServiceNow services.</span></div><div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></div><div style="margin-bottom: 0.0in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">The ideal candidate has hands-on experience installing, configuring, and troubleshooting issues with MariaDB, preferably in ServiceNow on-premises environments.<span> </span></span></div><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Key Responsibilities</span></b><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></b></div><ul style="margin-top: 0.0px;"><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Maintain and optimize installations of MariaDB across multiple environments, to include architecture, design, installation support, configuration, and maintenance</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Configure and maintain database replication within and across multiple sites to ensure performance and high availability</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Collaborate with ServiceNow administrators to ensure full alignment and optimal utilization of the database by the ServiceNow application.</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches. </span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Provide technical leadership and ensure compliance by guiding junior developers or project teams, participating in code reviews, maintaining version control, ensuring security/privacy compliance, and contributing to technical documentation.</span></li></ul><p><span> </span></p><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.5in;"><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></div><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Required Qualifications</span></b><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></b></div><ul style="margin-top: 0.0px;"><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Bachelor’s degree in Computer Science, Information Systems, or related field.</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">3–5+ years of MariaDB development or technical consulting experience (MySQL experience will be considered, but MariaDB-specific capability is preferred)</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Strong understanding of InnoDB internals and transaction behavior</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Practical and demonstratable MariaDB-specific experience with performance tuning and optimization, especially running on VMware linux hosts</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Practical and demonstratable MariaDB-specific experience with high-availability, replication, and database scaling architecture</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Experience with backup/recovery and disaster recovery planning </span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Proficiency in scripting (Python/Bash) for automation</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Practical and demonstratable MariaDB-specific experience with implementation of security and compliance controls.</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Excellent problem-solving and debugging skills.</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Strong communication and client-facing presentation abilities.</span><br><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"><span> </span></span></li></ul><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Preferred Qualifications</span></b><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></b></div><ul style="margin-top: 0.0px;"><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">RaptorDB experience/expertise</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Alternative storage engine experience for MariaDB</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">ITIL v3 or v4 Certification</span></li><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">ServiceNow <b>Certified Systems Administrator (CSA)</b></span></li></ul><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Location</span></b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></div><ul style="margin-top: 0.0px;"><li><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Remote</span></li></ul><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.</span></b><b><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></b></div><div style="background: white;margin: 7.5pt 0.0in 7.5pt 0.0in;"><b><i><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;">Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.</span></i></b><b><i><span style="font-size: 11.0pt;line-height: 116.0%;font-family: 'Times New Roman' , serif;"> </span></i></b></div>
