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<p>Leidos has an opening for a Cloud Administrator to support the ESA V program. ESA V is an IT Services program supporting several customers within the Department of Justice and other federal agencies. The program provides a range of IT services, including help desk, deskside support, Windows engineering and maintenance, managed print services, ITSM, Account Management Services, Cybersecurity, Cloud technologies and other IT services.</p><p></p><p>You will be a key part of the team delivering workstation support and solutions for a mission-critical U.S. Government program that has a rapidly growing demand for information to be securely accessible anywhere, anytime, from any device.</p><p></p><p>The individual selected for this position will be a member of the Cloud Support team and the primary work location will be Washington, DC with work performed remotely. This individual will work with client stakeholders to improve the capability and capacity of the workstation management service to reliably meet the needs of a mobile, zero trust, geo-dispersed workforce. The successful candidate will have some hands-on experience with a cloud management platform. This can include supporting workstations, mobile devices, software, infrastructure, IAM, network, and security areas.</p><p></p><p>You will work closely with the Infrastructure and Operations Manager and will be a part of the Cloud Support team on the following key tasks:</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Responsible for managing and maintaining Microsoft technologies and services</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Configuring, troubleshooting, and enhancing M365 services and applications</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Collaborating with other cloud support team members to support end-users</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Utilizing Microsoft 365 tools to maximize productivity, collaboration, and data security</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Completing incident tickets and service requests within SLA and in a modern tracking system</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Working with desktop support, infrastructure, networking, and security engineering teams to resolve issues found in the environment</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Attend internal meetings or with the customer as required</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Provide weekly reporting of issues and projects</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Utilize M365, and other tools to support a highly mobile, zero trust and geographically diverse customer</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Ability and willingness to work extended hours or modified schedule for planned and emergency work</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Perform other duties as assigned</p><p></p><p><b>Education and Experience:</b> Typically requires BS degree or equivalent experience and less than 2 years prior relevant experience. Additional years of experience and/or relevant certifications will be considered in lieu of degree.</p><p></p><p><b>Required Qualifications:</b></p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> BS in Computer Science, Systems Engineering, Security Information Systems, or related technical field or equivalent experience with 0-2 years relevant experience</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Ability to work well with people from many different disciplines with varying degrees of technical experience</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Experience utilizing and supporting a cloud environment (Microsoft, AWS, Google, etc)</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Monitor and analyze logs, alerts, and reports to ensure effective troubleshooting</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Perform follow-up through system monitoring and communication with users and other support teams</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Monitor appropriate alerts to allow for quick response to security risks</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Support the integration of Microsoft 365 with other business applications</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Assist with endpoint patching to ensure security compliance</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Ability to convert knowledge into work instructions for others to follow</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Excellent communication skills are required to effectively interface with executive level to individual contributors.</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Demonstrate strong self-management skills by prioritizing tasks, maintaining accountability for assigned work, and proactively seeking guidance.</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Ability to assist with support issues to a successful conclusion while updating management and senior leadership.</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Strong documentation skills to maintain up‑to‑date records that support operational consistency and team knowledge sharing</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer’s information.</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Must be a U.S. Citizen</p><p></p><p><b>Desired Qualifications:</b></p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> 0-2 years of experience with workstation systems management systems administration support (Intune, SCCM, etc.)</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> General familiarity with cloud management solutions (Azure, AWS, Google, etc.)</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Familiarity with scripting (PowerShell, Python, etc.)</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Strong problem-solving and troubleshooting skills, with the ability to analyze technical issues and provide effective solutions, in a confidential manner.</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Government contracting experience</p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">• </span> Ability to create and speak to presentations and reports.</p><p></p><p><b>Required Clearance</b>: Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer’s information. <b>US Citizenship is required</b>. Current clearance is not required, but selected individual cannot start the assignment until the customer grants the required security clearance.</p><p></p><p>ESA V - FRTIB</p><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><h2></h2><h2></h2><h2><u><b>Original Posting:</b></u></h2>June 1, 2026<div><div><div><div><div><div><div><p style="text-align:inherit"></p><p style="text-align:left">For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p></div></div></div></div></div></div></div><div></div><p style="text-align:inherit"></p><h2><b><u>Pay Range:</u></b></h2>Pay Range $50,700.00 - $91,650.00<p style="text-align:inherit"></p><p style="text-align:left"><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p>
