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We are looking for a Growth & Operations Intern to help Scout across customer operations, content, research, and marketing execution. This is a hands-on role for someone who is detail-oriented, fast, resourceful, and comfortable turning messy ideas into clear outputs.
You will work closely with the founding team on two core areas: helping Scout run better internally and helping Scout become more visible externally. That includes supporting customer/data workflows, researching retailers and brands, drafting LinkedIn content, improving SEO/GEO, and helping turn repeated workflows into scalable systems.
What You’ll Do
Growth & Marketing
Draft and publish LinkedIn posts for Scout’s company page and founder profiles
Turn customer insights, industry observations, and internal research into clear content
Research retail, grocery, CPG, and AI trends to identify strong content angles
Help create thought leadership around retail operations, AI automation, back-office workflows, and margin improvement
Support SEO/GEO efforts, including keyword research, blog outlines, landing page updates, and content optimization
Track content performance and suggest what to double down on
Maintain a simple content calendar and ensure posts actually go live
Operations & Research
Support customer onboarding by organizing files, data, portals, reports, and operational requirements
Help clean, review, and structure retail data for analysis and product workflows
Assist with recurring customer operations, including report generation, QA, and issue tracking
Research retailers, brands, distributors, and market segments to support sales and product strategy
Help document internal processes so repeated workflows can become more scalable
Identify operational bottlenecks and suggest ways to automate or simplify them
Support ad hoc founder-led projects across sales, customer success, product, marketing, and operations
What We’re Looking For
Strong writer who can make complex ideas sound sharp and clear
High taste in content; you can tell the difference between a useful post and slop
Extremely detail-oriented
Fast learner who can operate with incomplete information
High agency: when something is unclear, you try to figure it out before escalating
Organized and reliable; you do what you say you will do
Curious about startups, AI, retail, operations, software, or B2B marketing
No ego about manual work; the best automation starts by deeply understanding the manual process
Nice to Have
Experience posting on LinkedIn, writing blog posts, or creating content for a company or founder
Familiarity with SEO, GEO, keyword research, or tools like Google Search Console, Ahrefs, Semrush
Experience with Excel, Google Sheets, Airtable, SQL, or basic data analysis
Prior startup, retail, operations, consulting, or customer-facing experience
Interest in AI tools and workflow automation
Ability to work in person in San Francisco
You’ll Learn
How an early-stage B2B startup operates
How customer workflows become software products
How AI is applied to real operational problems
How content and distribution drive startup growth
How SEO and AI search visibility work in practice
How to work directly with founders and customers
To Apply
Send your resume and a short note answering:
Why are you interested in Scout?
Share one example of something you wrote, posted, organized, researched, or improved.
Pick one retail, AI, or operations trend you think is underrated and explain why in 3–5 sentences.
