Executive Housekeeper

Join Our Team at The Magellan Sutera Resort!

Position: Executive Housekeeper

Location: The Magellan Sutera Resort, Kota Kinabalu, Sabah

Department: Housekeeping

Employment Type: Full-Time The Magellan Sutera Resort, a five-star luxury resort nestled in the heart of Kota Kinabalu, is seeking an experienced and dynamic Executive Housekeeper to lead our Housekeeping team. This is an exciting opportunity for a passionate leader who takes pride in delivering exceptional standards of cleanliness and guest satisfaction.

Responsibilities:

• Oversee the daily operations of the Housekeeping Department, including guestrooms, public areas, and back-of-house spaces.
• Lead and inspire a team of supervisors, room attendants, and housekeeping staff to consistently maintain the resort’s high standards.
• Manage departmental budgets, labor costs, and inventory control effectively.
• Ensure compliance with health and safety regulations and implement best practices in hygiene and cleanliness.
• Conduct regular inspections to ensure quality assurance and address any areas of improvement.
• Collaborate with other departments to enhance the overall guest experience.
• Provide training, coaching, and career development opportunities to the housekeeping team.
• Implement sustainability initiatives in line with the resort’s green practices.

Requirements:

• Proven experience as an Executive Housekeeper or similar role in a luxury hotel or resort.
• Strong leadership and people management skills.
• Excellent attention to detail and organizational abilities.
• Knowledge of housekeeping operations, budgets, and modern cleaning techniques.
• Ability to manage a diverse team in a fast-paced environment.
• Strong communication skills in English; Bahasa Malaysia is an advantage.
• Diploma/Degree in Hospitality Management or related field is preferred.
• Open for Malaysian candidate only.