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Customer Support Representative (Remote)

July 1, 2026

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Customer Support Specialist (Remote)

Work from anywhere | Full-time | Startup Culture

About R u The 1

We're on a mission to reshape the trading experience—simpler, smarter, and more human. As we expand, we're looking for people who love helping others, thrive in fast-paced environments, and are excited to be part of something early-stage and impactful.

The Role

We're hiring a Customer Support Specialist to become a core part of our client success team. You'll be the first point of contact for our users—solving problems, building trust, and delivering support that feels personal, not robotic.

Your Day-to-Day

Full-time support coverage, later on rotating morning/evening shifts (UK time)
Responding to client queries via E mail, Chat, Phone, Discord and Social Media
Troubleshooting, resolving, and explaining issues clearly and effectively
Collaborating with the team to share user feedback and improve clients' experience

What You Bring

A customer-obsessed attitude with patience and empathy
Excellent written and spoken English
Strong communication, organization, and critical thinking skills
The ability to thrive both independently and in a team
Experience in Forex trading or financial markets is an advantage

What We Offer

A fully remote , fast-paced startup environment
Supportive leadership and an open feedback culture
Opportunities to grow as we scale
Respect, transparency, and a voice in what we build

Interested

Interested Send your CV or LinkedIn profile to: [HIDDEN TEXT]

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