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Café Con Bagel - Assistant Manager Job Posting
Location: 1332 Wisconsin Ave NW, Washington, DC
About Us:
Café Con Bagel fuses Latin flavors with bagel sandwiches and offers a variety of other delicious Latin goodies. We're a vibrant, bustling café dedicated to providing exceptional service and high-quality products to our customers. We are currently seeking an enthusiastic Assistant Manager to join our dynamic 8-person team.
Benefits:
- Free early access to your pay through Homebase.
- Paid vacation.
- Employee discounts on all café products.
- Opportunities for career growth and advancement.
Responsibilities:
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Training & Development: Train, coach, and develop employees and team leaders.
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Operational Support: Jump in as a barista or sandwich prep station as needed.
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Task Delegation: Delegate tasks to the team and provide follow-up.
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Performance Management: Hold team accountable for their performance; provide coaching and counseling as needed.
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Customer Service: Ensure the team provides fast, friendly, and accurate service.
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Standards Compliance: Ensure product quality, restaurant cleanliness, maintenance, and security standards are met.
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Staffing & Scheduling: Staff and schedule appropriately to control labor costs.
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Cash Handling: Ensure proper cash handling and deposit procedures are followed.
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Inventory Management: Ensure appropriate inventory and ordering systems are in place.
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Community Engagement: Participate in local community events and foster relationships with neighborhood businesses and organizations.
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Marketing Support: Assist with implementing marketing campaigns and promotions to boost sales and customer engagement.
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Conflict Resolution: Handle customer complaints and resolve issues in a professional and efficient manner.
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Health & Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards.
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Technology Utilization: Utilize technology to optimize operations, such as POS systems and scheduling software.
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Team Motivation: Foster a positive work environment and motivate the team to achieve their best performance.
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Cost Control: Monitor and control operational costs to meet budgetary goals.
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Reporting: Prepare and present regular reports on sales, labor, and inventory to the general manager.
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Supplier Coordination: Work with suppliers to ensure timely delivery of high-quality ingredients and supplies.
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Menu Development: Collaborate with the team to develop and update the menu based on customer feedback and seasonal ingredients.
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Waste Management: Implement and oversee waste reduction strategies.
Qualifications:
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Communication: Excellent communication skills to connect effectively with customers and co-workers.
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Attitude & Ethics: Possess a positive attitude and ethics that support our values and culture.
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Management Skills: Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
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Time Management: Strong time-management skills; ability to multi-task, prioritize, and organize.
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Experience: Previous experience in a supervisory or management role in the food and beverage industry preferred.
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Education: High school diploma or equivalent; additional education or certification in hospitality or business management is a plus.
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Technical Skills: Proficiency with POS systems and basic computer skills.
Additional Information:
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Work Environment: Must be able to work in a fast-paced environment, stand for long periods, and lift up to 25 lbs.
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Availability: Must have flexible availability, including weekends and holidays.
How to Apply:
If you are attentive, motivated, and hard-working, we would love to hear from you. Please submit your resume and a brief cover letter explaining why you would be a great fit for our team.
Apply Now!
We look forward to reading your application and potentially welcoming you to our Café Con Bagel family.
